1. What Types of Information Does the MyFiladelfia team Receive From its Users?
2. How Does the MyFiladelfia team Collect Information?
Personal Information. We may collect Personal Information in a variety of ways, including:
The MyFiladelfia team also uses a web analytics service, currently Google Analytics.
3. How Does the MyFiladelfia team Use Personal Information?
We may use Personal Information:
o To operate, maintain, administer, and improve our Site(s).
o To respond to your inquiries and fulfil your requests, including to track and administer services you have required and to send you newsletters.
o To send administrative information to you, for example, to confirm orders or notice of a license or subscription expiration.
o To communicate with you, better understand your needs and interests, personalize our experience with the Site(s), and provide you with related customer service.
o To send you marketing communications, including via email in compliance with applicable laws, that we believe may be of interest to you.
o To personalize your experience on the Sites by presenting products and offers tailored to you.
o To provide support and maintenance for the Site(s) and our services.
o For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Sites and services, sending you service announcements, technical notices, updates, security alerts, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
o As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our Affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
o We may use or share your personal information with your prior consent, such as when you: consent to participate in surveys, let us post your testimonials or endorsement on our Site(s), instruct us to take a specific action with respect to your personal information or opt into third-party marketing communications.
o We may disclose or use aggregated or de-identified information for any purpose. For example, we may share aggregated or de-identified information with prospects partners, or sponsors for business or research purposes, such as when we analyse and report on demographic trends to measure our objective of having healthy diversity ratios across our programs.
4. How Will the MyFiladelfia team Share Personal Information It Receives?
The MyFiladelfia team Social Media Pages:
Personal Information may also be disclosed by you through the Sites, chat, and profile pages to which you are able to post information and materials. This information may appear in public ways, such as through search engines or other publicly available platforms and maybe “crawled” or searched by third parties. Please do not post any information that you do not want to reveal to the public at large.
In some cases, we may buy or sell assets or businesses. In these types of transactions, user information is typically one of the business assets that is transferred. The MyFiladelfia team may disclose Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
Protection of The MyFiladelfia team and Others:
We may release Personal Information when we believe that release is necessary or appropriate (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce or apply our conditions of use and other agreements; (e) to protect our rights, privacy, safety or property, and/or that of you or others and operations or those of any of our Affiliates; (f) to protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (g) to allow us to pursue available remedies or limit the damages that we may sustain; and (h) to protect the rights, privacy, property, or safety of The MyFiladelfia team, our employees, our Affiliates, our users, or any other person or entity. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
5. How Does the MyFiladelfia team Use and Disclose Other Information?
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we do, we will treat the combined information as Personal Information for as long as it is combined.
6. How Does the MyFiladelfia team Secure Personal Information About Me?
We have implemented organizational, technical, and administrative measures to protect Personal Information within our organization, including security controls to prevent unauthorized access to our systems. While we take reasonable steps to secure your Personal Information from loss, misuse, interference and unauthorized access, modification and disclosure, you should be aware no security procedures or protocols are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is therefore always some risk assumed by sharing Personal Information online. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Questions, Concerns and Complaints” section below.
7. How Can I Correct or Remove Information About Me?
If you feel that any Personal Information about you that has been collected and stored by The MyFiladelfia team is incorrect, or if you would Personal Information about you removed from our systems, please notify us at email@example.com so that we may consider and respond to your request in accordance with applicable law. You may also request access to your Personal Information held by The MyFiladelfia team, by sending a written request to firstname.lastname@example.org.
For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable, subject to applicable law.
Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
8. For How Long Will the MyFiladelfia team Retain My Personal Information?
9. What Choices Do I Have?
You can always opt not to disclose information. However, if you elect to do so, we may be limited in responding to your inquiry or providing services to you. You may opt-out of receiving marketing messages from The MyFiladelfia team or our Affiliates by sending an email to email@example.com, by unsubscribing through the unsubscribe or opt-out link in an email. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages. Please use the unsubscribe link provided in each marketing message.
10. Third Party Sites
11. Sensitive Information
We ask that you not send us or disclose any sensitive Personal Information (e.g., social security numbers) on or through the Sites or via other means.
13. Children’s Privacy.
Our Products, Services, and Site(s) are not directed to children under the age of 13, and we do not intentionally gather personal information from visitors who are under the age of 13 and such individuals are prohibited hereby from providing personal information, without their parent or guardian’s consent. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at the contact information provided above. We will delete such information from our files as soon as reasonably practicable.
14. Questions, Concerns or Complaints:
Contact Us. Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, please contact us by email at firstname.lastname@example.org or by mail at Customer Service – Privacy, 7 McFarlane Street, Lemoenkloof, Paarl, 7646, South Africa. Because email communications are not secure, please do not include credit card information or other sensitive information in your emails to us. Our Office will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
For Users Outside of the United States and South Africa.
The MyFiladelfia team (and its Affiliates and all Site(s)) is headquartered in South Africa and MINTS.edu in the United States. Your information, including personal information that we collect from you, may be transferred to, stored at and processed by us and our affiliates and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in your jurisdiction. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Policy.
The MyFiladelfia team is the controller of your personal information for purposes of European data protection legislation. See the Contact Us section above for contact details.
Legal Bases for Processing Personal Information
We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information. Such legal basis includes:
o To provide our Services. Processing is necessary to perform the contract governing our provision of the Services or to take steps that you request prior to signing up for the Services.
o To communicate with you, create aggregated or de-identified information, and for compliance, fraud prevention, and safety. These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
o To comply with law. Processing is necessary to comply with our legal obligations.
o With your consent. Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated in this policy or by contacting us at email@example.com.
Use for new purposes
Your Rights European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
o Opt-out. Stop sending you direct marketing communications. You may continue to receive service-related and other non-marketing emails.
o Access. Provide you with information about our processing of your personal information and give you access to your personal information.
o Correct. Update or correct inaccuracies in your personal information.
o Delete. Delete your personal information.
o Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
o Restrict. Restrict the processing of your personal information.
o Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You can submit these requests by email to firstname.lastname@example.org or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us at or submit a complaint to the data protection regulator in your jurisdiction.
Cross-Border Data Transfer
Whenever we transfer your personal information out of the European Economic Area (“EEA”) to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based on one of the following safeguards recognized by the European Commission as providing adequate protection for personal information, where required by EU data protection legislation
o Contracts approved by the European Commission that impose data protection obligations on the parties to the transfer. For further details, see European Commission Model contracts for the transfer of personal information to third countries.
o For transfers to third parties in the United States, ensuring they comply with EU legal data transfer protections and the transfer complies with such legal requirements.
o For transfers to third parties in the United States, ensuring they participate in the EU-US Privacy Shield Framework.
Please contact us by email to email@example.com if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA.
Feel free to contact us if you have any questions regarding this page.